Terms, Privacy & Refunds

Last updated: 29 September 2026

TermsPrivacyRefunds

Terms of Service

1. Who we are

Anthrazit AI is a brand of Fryc & Co., operated by Pascal Fryc, a private individual running an unregistered business activity under Polish law (działalność nierejestrowana), Osiedle Słoneczne 10B, 48-320 Sidzina, Poland. Contact: fryc.co2026@gmail.com.

2. What we sell

Digital services produced with the help of our own AI system and reviewed before delivery: research dossiers, lead lists with message drafts, website and local-search audits, 3D concept packs, and set-up of personal AI assistants. The exact deliverable, price and delivery time are confirmed to you in writing before you pay.

3. How an order works

4. AI-produced work — what to expect

Our deliverables are created with AI and checked by our system and by us. Research findings list their sources; claims we cannot verify are left out. Deliverables are information and recommendations, not legal, financial, medical or tax advice. You decide what to do with them.

5. Your material and ours

You keep all rights to what you send us. After full payment you may use the deliverable freely for your own business. We may keep an internal copy to handle support and revisions, and never publish your material or name without your permission.

6. What you agree not to do

Not to order work that breaks the law, infringes someone else's rights, targets private individuals, or is meant for spam, fraud or deception. We may decline or stop such an order and refund any unused payment.

7. Liability

We are liable for delivering what was agreed, with due care. To the extent permitted by law, our total liability for an order is limited to the amount paid for it, and we are not liable for indirect losses such as lost profit. Nothing here limits rights that consumers have under mandatory law.

8. Law and disputes

Polish law applies. We will first try to solve any issue by email. Consumers in the EU may also use their local consumer protection bodies and keep the protection of the mandatory law of their country of residence.

Privacy Policy

Controller

Pascal Fryc (Fryc & Co.), address above, fryc.co2026@gmail.com.

What we collect and why

This website sets no tracking or advertising cookies and runs no analytics. Web fonts are loaded from Google Fonts.

Who processes data for us

Some of these providers are outside the EU; they operate under the European Commission's standard contractual clauses or equivalent safeguards.

How long we keep it

Correspondence: up to 2 years after our last contact. Accounting records: as long as tax law requires (in Poland, 5 years from the end of the tax year).

Your rights

You can ask for access, correction, deletion, restriction or a copy of your data, and object to processing — write to us and we answer within 30 days. You can also complain to the Polish supervisory authority, the President of the Personal Data Protection Office (UODO), or the authority in your country.

Personal AI assistant set-ups

For Anthrazit Personal, your assistant runs on your own computer and your data stays there. We access it only during set-up or support, with your permission.

Refunds & Revisions

In short: if the deliverable does not match what we agreed in writing, we fix it free of charge. If we cannot, you get your money back.

Revisions

Each order includes one round of revisions within 14 days of delivery, as long as the request stays within the agreed scope.

Refunds

Consumers in the EU — right of withdrawal

If you buy as a consumer, you have 14 days to withdraw from the contract. Because our services are digital and made for you, we start work only if you ask us to start before those 14 days end and confirm that you know you lose the right of withdrawal once the service has been fully delivered. If you withdraw after we have started but before full delivery, we refund the price minus the part already delivered.

How to ask

Email fryc.co2026@gmail.com with your order details. Refunds go back to the original payment method within 14 days.